
FAQ
Your E-Ticket to Answers
When will my order ship?
Every item is made just for you! Because we operate as a print-on-demand shop, please allow 3–5 business days for production. Once it’s ready, your treasures will be shipped via standard or free shipping and usually arrives within 6–8 days.
Why does it take a little longer than other stores?
Like the slow climb up the first hill on Space Mountain, your order takes a little time — because it’s made fresh! Each product is printed and fulfilled just for you to ensure the highest quality and lowest waste. We promise it’s worth the wait!
Where do you ship?
Currently, we ship to customers across the U.S.A. International shipping may be coming soon — stay tuned like you're waiting for the parade to start!
What kinds of products do you offer?
From apparel and headwear to drinkware, bags, home décor, and stationery, all our items are inspired by vintage park magic and design. Every piece is printed on demand and sprinkled with pixie dust (well, almost).
Can I return or exchange my order?
We want you to love your item as much as you love the Tiki Room! If there’s a problem with your order, please contact us within 30 days of receiving it. Because items are made-to-order, we can’t offer exchanges for size or style changes, but we’ll make things right if there's an error or quality issue.
Can I exchange an item for a different size/color?
Since all of our treasures are made just for you through our Print on Demand process, we’re not able to offer traditional exchanges. But don’t worry! If there’s an issue with your order—like a misprint, wrong item, or something that’s not quite right—just send a message to castlecourier@treasuresfromthekingdom.com, and we’ll work some pixie dust to make it right.
We always recommend double-checking the size guide and product details before placing your order to make sure your magical fit is just right! There is a size guide located in the description section of each apparel item.
Are your pint glasses and plastic tumblers dishwasher safe?
Our shaker pint glasses and plastic tumblers are not dishwasher or microwave safe. For lasting magic and to preserve the vibrant designs, we recommend hand-washing only.
Lost in the Magic? Let's Help You Find Your Way
Sometimes even the best explorers need a map. If your question isn’t answered above, send a message by royal courier to castlecourier@treasuresfromthekingdom.com — and we’ll help you find your happily-ever-answer.